We offer 100% full refunds minus the 3% Shopify fee until the item is shipped. Unfortunately, we are unable to offer refunds/returns once items are shipped due to the nature of the product.

All purchases will ship within 5 business days of receiving order.

If you are hesitant or you have decided to change your mind please reach out via Instagram or email. We will happily refund your order for 100% of price minus the 3% Shopify fee as long as it has not been shipped.

If you have received damaged goods or incorrect items please fill out the contact form below and we will resolve the issue immediately.

Join our Gengar Points loyalty program and receive points on every order AND every time you send us your pulls. Points can be used to get huge discounts on our items. Please reach out if you have any questions.